A Rewards Programme by EpiCentre & EpiLife

Terms and Conditions

EpiCentre & EpiLife Rewards Programme

Terms & Conditions of Use and Agreement

1. Membership Qualification and Activation

  • The Programme is open to any person who wishes to participate. Application must be made in person at any EpiCentre or EpiLife stores in Singapore. The fees are payable at the cashier either by cash or NETS. Alternatively, you may apply online at Epitude, EpiCentre. The fees are payable online via Paypal. Membership fee is S$30 (inclusive GST) for 2 years and is non-refundable.
  • If payment is made in-stores, member will receive the membership card at the point of purchase. If payment is made online, EpiCentre will mail the membership card to the member’s stated mailing address within 3 business days.
  • Immediately after membership registration, the member will receive a ‘Welcome’ email and a ‘Membership Portal Login’ email, which will state the login credentials to the membership account at Epitude. Kindly click on the link in the ‘Membership Portal Login’ email and log on to change the password as soon as possible, to secure the membership account.

 

2. Points and Rewards

  • You must present your Card to the cashier BEFORE making payment to earn EpiPoints. EpiPoints will be awarded based on the nett prices of products purchased.
  • In the event you have forgotten to bring your Card, please quote your NRIC/FIN/Passport No at the cashier before making payment. The cashier will have to complete the process manually. In this case, the Company is not liable for any errors that may arise from the manual crediting of EpiPoints.
A. You can earn EpiPoints through the following channels:
1. When you make a purchase at any EpiCentre and EpiLife retail outlets
◦ Apple-branded products: $1 = 1 EpiPoints
◦ Non-apple-branded products: $1 = 2 EpiPoints
2. When you make a purchase at www.epicentreasia.com/3pp-accessories.html
◦ Non-apple-branded products: $1 = 2 EpiPoints
3. When you update your profile: 100 EpiPoints (1st-time only)
B. Your EpiPoints are valid for one (1) year. For instance:
 Your membership start date is 10 Dec 2014 and expiry date is 10 Dec 2016. Your EpiPoints earned in the first year will expire on the 10 Dec 2015 and be reset to zero (0) EpiPoints. The EpiPoints earned in the 2nd year (from 10 Dec 2015 to 10 Dec 2016) will expire on the 10 Dec 2016.
C. Your EpiPoints cannot be exchanged for cash or in-kind, and cannot be transferred to another account.
D. Without prejudice to any of EpiCentre’s/EpiLife’s rights, we may, at our absolute discretion and at any time, without giving any reason or prior notice, suspend the calculation and accrual of EpiPoints, rectify any error in any calculation and make any adjustments we deem fit to said calculations.

 

3. Redemption

  • You may be subjected to the terms and conditions as well as the respective qualifying points of the Rewards,
  • You may utilise your accumulated points to select and redeem any one or more of the Rewards, which may, at any time, be featured.
  • Mode of redemption is solely through the Rewards Catalogue on www.epitude.co.
  • Eligibility for redemption of Rewards is subjected to EpiPoints balance and the availability of the Rewards.
  • EpiPoints can be used to redeem accessories e-vouchers and/or training e-vouchers.

 

4. Giveaways/E-Vouchers (Redemption of Vouchers)

Epitude $10 Welcome Accessories e-vouchers

      • Awarded upon online membership account activation.
      • No minimum purchase is required.
      • No physical voucher will be sent.
      • Not exchangeable for cash.
      • Valid for one (1) month from date of issue.
      • Voucher validity extension is non-applicable.
      • Valid for one-time use only and non-refundable.
      • Not applicable for selected electronics, harddisks and software, Apple branded products and accessories.
      • Accessories e-vouchers may be utilized in a single transaction, however any surplus value left over from offsetting the value of a single item cannot be carried over to any other item within the same transaction.
      • Accessories e-vouchers cannot be combined for use in EpiLife.com.sg.
      • There will not be any refund or rebate of any remaining voucher balance from purchase that is below the voucher value.
      • May not be combined or used in conjunction with other promotions, offers, privileges or discount vouchers.
      • This e-voucher can only be used at all EpiCentre or EpiLife stores in Singapore.
      • EpiCentre and EpiLife reserves the right to amend the terms and conditions without prior notice.

 

Epitude $30 Training e-Voucher

      • Awarded upon online membership account activation.
      • Not exchangeable for cash.
      • No physical voucher will be sent.
      • Valid for 6 months from date of issue.
      • Voucher validity extension is non-applicable.
      • Valid for one-time use only and is non-refundable.
      • May not be combined or used in conjunction with other promotions, offers, privileges or vouchers.
      • All training classes are conducted at EpiCentre@ION Orchard.
      • EpiCentre reserves the right to cancel any training classes at short notice in the event of in-store disruptions or unavailability of the trainer.
      • The training e-voucher is not valid for one-to-one training.
      • All training classes must be booked online at our website www.epicentreasia.com/sg and is subject to availability.

 

Epitude $5/$10 Accessories e-vouchers (redeemed in Rewards Catalogue)

      • For redemption of the accessories e-voucher, the validity is three (3) months from the date of issuance. No extension is allowed. No physical voucher will be sent to Cardmembers.
      • The issued accessories e-voucher is good for one-time use within the Voucher validity period.
      • The Cardmember must present original identification document, not limited to his NRIC/FIN/ Passport, upon use of accessories e-vouchers at EpiCentre or EpiLife stores.
      • The redeemed accessories e-voucher may be combined with other vouchers issued by EpiCentre or its Related Companies, for purchase to be made in one (1) single receipt only. However, it cannot be used in promotions that specifically prohibit the use of such vouchers.
      • There will not be any refund or rebate of any un-used or expired accessories e-vouchers and/or balance from purchase that is below the voucher value.
      • The redeemed accessories e-voucher is not exchangeable for cash or credit, and is non-transferable.
      • The Cardmember must make up the difference for any purchase exceeding the voucher value.
      • All existing Terms for usage of EpiCentre Accessories vouchers apply.
      • No minimum purchase is required.
      • Not applicable for selected electronics, harddisk and software, Apple branded products and accessories.
      • May not be combined or used in conjunction with other promotions, offers, privileges or discount vouchers.
      • This e-voucher can only be used at all EpiCentre or EpiLife stores in Singapore, as well as online.
      • EpiCentre and EpiLife reserves the right to amend the terms and conditions without prior notice.

 

Epitude $30 Training e-Voucher (redeemed in Rewards Catalogue)

      • Not exchangeable for cash.
      • No physical voucher will be sent.
      • Valid for 6 months from date of issue. No extension is allowed.
      • Valid for one-time use only and is non-refundable.
      • May not be combined or used in conjunction with other promotions, offers, privileges or vouchers.
      • All training classes are conducted at EpiCentre@ION Orchard.
      • EpiCentre reserves the right to cancel any training classes at short notice in the event of in-store disruptions or unavailability of the trainer.
      • All training classes must be booked online at our website www.epicentreasia.com/sg and is subject to availability.
      • Only 1 training e-voucher can be used for 1-1 training session with our trainer.

 

Epitude 20% Discount Birthday e-Voucher

      • Awarded when membership has been registered.
      • No minimum purchase is required.
      • No physical voucher will be sent.
      • Not exchangeable for cash.
      • Valid in birthday month only. ID Card must be presented for verification purposes.
      • Valid for one-time use only and is non-refundable.
      • Applicable on one regular priced item in a single transaction only.
      • Not applicable for selected electronics, harddisk and software, Apple branded products and accessories.
      • May not be combined or used in conjunction with other promotions, offers, privileges or vouchers.
      • This e-voucher can only be used at EpiCentre/EpiLife retail stores in Singapore, and EpiCentreAsia.com.
      • EpiCentre and EpiLife reserve the right to amend the terms and conditions without prior notice.

 

30 complimentary IPL Shots from Japan IPL Express

      • No appointment needed
      • Valid for all new and existing customers of Japan IPL Express aged 18 years and above
      • Voucher is valid for 3 months from the Date of Issue
      • Epitude Membership Card and Welcome Letter must be presented on the actual day to enjoy the offer
      • Not in conjunction with other discounts, promotions and/or vouchers
      • Japan IPL Express reserves the right to amend the terms and conditions governing the redemption at any time without prior notice

 

5. Termination and Cancellation

  • Your Card will expire and membership will be terminated after two (2) years period from the date of application.
  • You may, at any time cancel the Card before the expiry date by notice in writing or mailing the Card to EpiCentre Pte Ltd, World Publications Building 39 Ubi Road 1, #08-01, Singapore 408695.
  • In the event of early termination, the card expiry will be as of date of termination.

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